Fulfillment Policy

Because each piece is handmade, please read our policy below before placing your order.

Estimated Fulfillment Time

Unless otherwise noted in the product description, expect a fulfillment time of 3-8 business days, depending on the size of your order.

Product Stock Information

We typically do not keep a back-stock. Sometimes, we don’t have the materials required to hand-create an item at the moment, and they have to be ordered from our suppliers first.

If you absolutely need your order by a certain date (i.e: for a gift), please specify in the Do you have a deadline? checkout field, as well as leave a valid email, so we can reach out if there are any issues or if we’d require a rush processing fee.

We are also always available at hello@cuistax.design if you have any questions about product availability, or have a deadline in mind, before placing an order.